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How his777 Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity and process your payments through bKash, Nagad and Rocket.

Account data protectionbKash, Nagad, Rocket payment recordsYour right to access and correct dataCookie and device data clarity
his777 How his777 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access the personal data we hold, correct something that is wrong, or ask us to remove your account details, our support team handles these requests directly. Reach out through any of the channels below. We aim to acknowledge your request promptly and respond with a clear outcome. Your rights over your data are subject to applicable local law in Bangladesh and the eligible regions we operate in.

Live Chat Start a live chat session from your account dashboard. Describe your data request clearly and our team will confirm next steps.
Email Support Send a written data request to our support email. Include your registered phone number so we can verify your account before acting.
Account Help Centre Log in and visit the Help section. Select the privacy or account-data category to submit a formal data access or correction request.
DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

Data protection at his777 is built around four concrete practices — secure storage, minimal sharing, cookie transparency and a clear retention period. Each practice is described below so you know exactly what happens to your information from the moment you create an account to the moment you request deletion.

Storage and Security

Your account details and payment references are stored on encrypted servers. Access is restricted to staff who need it to process your bKash, Nagad or Rocket transactions.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand how our lobby pages load on your device. You can manage cookie preferences in your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account is active, and for a period after closure as required by applicable law. After that window, your personal records are deleted from our systems.

Third-Party Sharing

We pass your wallet reference to bKash, Nagad or Rocket only to complete the transaction you requested. No marketing or data-broker sharing takes place without your explicit consent.

Common Questions About This Privacy Policy

The questions below cover the data rights and policy details that account holders in Bangladesh ask us most often. If your question is not covered here, use the live chat or email channel listed in the contact section above.

We collect your name, phone number, email and date of birth at registration. Payment wallet types — bKash, Nagad, Rocket — and transaction references are also recorded when you make a deposit or withdrawal.

Yes. Submit a data access request through live chat or email, with your registered phone number for verification. We will respond with the details we hold on your account, subject to local law.

Log in, go to the Help section and select the account-data category, or contact support via live chat. Provide the correct detail and we will update your record after verifying your identity.

We share wallet reference numbers with bKash, Nagad or Rocket only to complete a transaction you started. We do not sell or pass your payment data to marketing companies or data brokers.

We retain your account and transaction records for the period required by applicable law after account closure. Once that period ends, your personal data is deleted from our systems.

Your rights and our obligations depend on your local law and the eligible regions we serve. If legal requirements change, we update this policy and notify you through your registered contact details.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.